Privacy Policy

Introduction

We use this privacy notice to disclose the privacy practices of EnPelotas.com in accordance with privacy regulations, such as the General Data Protection Regulation (GDPR). We aim to help you understand what personal data we collect, how we use it, why we use it, and what control you have over it. This notice applies solely to data collected by EnPelotas.com. This notice will define the following:

What personal data is collected from the websites.
How personal data is collected, used, shared, stored, and otherwise processed.
The security procedures implemented to protect your data.
Your choices and rights regarding the use of your data.
How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your personal data.

Please read the following privacy notice to understand the processing, collection, sharing, protection, and your rights associated with your personal data.

For the purposes of this notice, we act as the “data controller.” We take on this role as we determine how your personal data is used and processed.

We have appointed a Security Officer for assisting with questions, requests, and complaints in regard to this privacy notice and the collection and processing of your personal data. For details on how to contact us, see the Contact Information section at the end of this notice.

Information We Collect and Use

We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from members when they become authors, buyers, sellers, and to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.

We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Registration

In order to process your orders placed on this website, manage your profile, interact with our community and utilize all the social features in it, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important EnPelotas.com services such as automated order status updates via e-mail.

Ordering

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order.

We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Sharing with third party companies

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, postal and e-mail delivery and credit processing.

The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Tracking Technology

This site uses a mix of tracking technologies. We utilize cookies and sessions to assist in the management of your shopping cart and Google analytics to help measure a variety of dynamics, including how well we are doing to attract new customers.

Additionally, this website uses Google AdWords, Google Analytics, and the Google Display Network together to serve ads to you on other websites after you’ve visited our website. This practice is known as remarketing and is a tool that Google offers to businesses. But here are the basics: we, along with third-party vendors, Google and DoubleClick, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. If you would like to opt-out of receiving advertising like this from Google, you can manage these settings by visiting the Google Ads Preferences Manager. Also, Google recommends installing the Google Analytics Opt-out Browser Add-on.

How Long We Store Your Data

We will only retain personal data for the duration necessary to fulfill the purposes for which it was collected. Personal data may also be retained for longer periods if it is solely for archiving purposes.

How We Protect Your Data

Securing your data is a priority for us, while both online and offline. We have implemented appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.

Secure web access can be verified by the lock icon in your internet browser address bar and by the use of “https” at the beginning of the web address, where the “s” indicates a secure connection.

Employees and third parties are provided only with personal data on a need-to-know basis and only the minimum amount they require to complete their specific job. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.

Procedures have been developed and tested to handle a potential data breach. These procedures are designed to ensure affected individuals and regulators are notified of the breach and damages can be minimized.

Use of Cookies

Cookies are used on websites for various purposes. These “cookies” are data elements stored on your hard drive that allow us to improve your usage of our website. By using a cookie to identify you, you do not necessarily need to log in with a password more than once from the same browser, saving you time when accessing our site. In addition, we use cookies for advertising products based on your usage history, storing and managing your preferences on the website, enabling content, and generally analyzing your usage. Usage of cookies may be linked to your personal data on the website. For more information, see our cookie policy.

Your Rights Regarding Your Personal Data

We aim to maintain data that is accurate and up-to-date. Under the circumstance that your personal data changes (e.g. moving addresses), please notify us of any changes or update your data in your member account on our websites.

In certain instances, you have the legal right to the following:

Request all data we have collected about you, if any.
Request correction to the personal data we have collected about you.
Request we delete or remove personal data when there is no legitimate need for us to continue processing it.
Object to the processing of personal data.
Request transfer of your personal data.
Opt out of contact with us at any time.
Express any concern about any data we have collected about you.

To exercise these rights, please contact us via the email, mail, or phone information provided below in the “Contact Information” section.

External Links

On our website, you may encounter links to other websites. Be aware that we are not responsible for the content or privacy practices of these other sites. We encourage all users to read the privacy notices of any other sites that collect your personal data.

Contact Information

For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email.

Changes to This Privacy Notice

This privacy notice was last updated on September 2021.